Directory Project FAQ

I acquired an electronic mail/postcard/telephone name from an organization asking for my private data and mentioned they have been working with The Planetary Society. Is this a respectable challenge?It’s legit! We have partnered with PCI (also referred to as Publishing Concepts) to obtain necessary updates to our database so we are able to higher serve our members, and produce our new member listing.Here is what the e-mail and submit playing cards appear to be. The telephone quantity to name could differ between the cardboard and electronic mail, or between completely different playing cards or emails, however they may all join you to PCI.What is the challenge objective?The Planetary Society is assembly two necessary wants on the similar time. First, we depend on correct information for every thing, and information must be maintained and confirmed repeatedly. There are some ways to perform this, however all require extra money and time than we initially assume.At the identical time, many members like having a listing to have the ability to see who else belongs to the Society, optionally share their tales and footage, and browse particular content material concerning the mission and historical past of the Society. And many members additionally prefer to personal Planetary-branded merchandise.This challenge achieves each objectives for free of charge to the Society. In reality, PCI shares income earnings with us from gross sales of the listing and swag to members who select to buy them.We’d by no means have the ability to conduct a challenge like this with out the assist of our members and the partnership with PCI. We sincerely thank everybody who participates and chooses to make a purchase order.Who can take part?Members with house addresses within the United States can take part. Unfortunately, the executive hurdles of together with worldwide members have been prohibitive.Why does PCI have my information? Did The Planetary Society share or promote it to them?PCI has restricted entry to member contact data in order that it will probably help the Society with correctly formatting correspondence to be despatched to you. They work for us underneath contract and performance solely as a way to ship out mail for this challenge (postcards solely; electronic mail is distributed by means of our personal electronic mail system). This is just like how we ship our appeals, some renewal notices, new membership playing cards, and even most of your t-shirts.We don’t promote your information to any companions, nor can we permit companions to promote or present the information to anybody else. They usually are not allowed to make use of the information for another goal at any time now or sooner or later apart from the challenge they’re finishing for us underneath contract. And when the challenge is finished, they return the information recordsdata to us and destroy any backups.In the previous, we’ve got shared our information with different non-profit organizations by means of a collaborative list-sharing program. While that is nonetheless a standard technique taken by many organizations, we not take part in these packages.How do I do know my data will solely be used for the aim of the listing?The names, addresses and data offered to PCI for the publication will probably be held confidential by PCI, besides to the extent that they’re utilized in, or within the preparation of, the publication and besides as required by court docket order or regulation. The publication will probably be made out there solely to members. Upon completion of the challenge, PCI will return any and all digital recordsdata which have been equipped or produced by PCI in reference to the manufacturing of the Publication.You can try their privateness coverage right here and our privateness coverage right here.I’m already receiving emails and mailings from the Society. Why would I have to confirm it?That’s terrific! But we don’t know till one thing goes unsuitable, and that’s expensive. For instance, even with the software program and providers we use (such because the NCOA replace), each month we obtain roughly 200–300 problems with The Planetary Report returned as “undeliverable” by the submit workplace. Here’s that which means:The postage we already paid isn’t refunded.The USPS fees us to return it again to usWe then add extra postage to re-send at first-class chargesWe should spend helpful employees hours attempting to get up to date handle data, andDoing the labor to re-package and mail the magazines again out once more one after the other,This complete course of is dearer than the preliminary mailing accomplished in bulk by our success home.So everybody verifying their contact data periodically will assist us spend extra of your donations on house and fewer on administration.I wish to confirm or replace my data. How could I do that?If you acquired a postcard or an electronic mail with a phone quantity, you could name the quantity to talk with an individual representing The Planetary Society challenge. They will confirm the knowledge we’ve got on file for you and make any updates the place wanted.If you acquired an electronic mail with an embedded hyperlink, merely click on the hyperlink to go to the net website to evaluation your data.If you didn’t obtain a postcard or electronic mail, you could name the devoted The Planetary Society replace line at 1-877-582-2848.How does The Planetary Society profit from this?Cost financial savings: Maintaining member’s contact information may be costly and time consuming; PCI helps do that for us for free of charge.Funding: PCI shares a portion of the income from the listing and swag gross sales. In reality, the extra they promote, the extra we earn again. See “What is the project goal?” above for extra about the way it works.Spreading the phrase: Wearing the attire or carrying the sports activities bag reveals your assist and love for our group, and your dedication to house science and exploration. Like our t-shirts, they assist you to let different folks know we exist!Am I obligated to buy a duplicate of the listing to have my title included?No, you’re underneath no obligation to buy something and there’s no value to be listed within the listing.The challenge is totally funded by the members who select to buy a listing or swag.Will my title or any data be printed within the listing if I don’t take part?No. Only those that select to take part will probably be listed within the listing.Can I select what data prints within the listing?Yes! When you name to replace your data, you may inform PCI’s affiliate what data you’d prefer to exclude or embrace. You also can name their customer support helpdesk at (800) 982-1590 or electronic mail them at [email protected].Even higher, you may share your pleasure about The Planetary Society – or about something Space-related – by submitting a photograph and/or a brief essay!Can anybody buy a listing or swag?No. The listing and gadgets are solely out there on the market to Planetary Society members within the United States. Unfortunately, the executive hurdles of together with worldwide members have been prohibitive.When will I obtain my listing or swag?The complete length of the listing challenge is about 12 months. Since we started the challenge in June 2021, the directories will probably be distributed in June 2022. Apparel gadgets and sports activities luggage will probably be shipped inside a number of weeks of inserting your order.For extra particular data in your order, please contact PCI’s customer support helpdesk at (800) 982-1590.How do I cancel or change my order?Call PCI’s customer support at (800) 982-1590 and they’re going to handle this for you.Can anybody buy a listing or swag?No. The listing and gadgets are solely out there on the market to Planetary Society members within the United States. Unfortunately, the executive hurdles of together with worldwide members have been prohibitive.If I’m not within the listing, how can I cease receiving details about it?Members who don’t need any extra contact concerning the listing can tell us:Via electronic mail:At the underside of the e-mail you acquired, click on Unsubscribe and also you’ll be given the choice to take away your electronic mail from the listing challenge listing.Email [email protected] with “Directory: Do Not Contact” within the topic line, and your first and final title within the electronic mail physique.By telephone:Questions concerning the telephone quantity on the postcard or within the electronic mail:The quantity isn’t to The Planetary Society. Why?As our companions on this challenge, PCI is dealing with the calls and information verification.The telephone quantity connects you to their brokers. They work with a whole lot of different organizations annually, so the numbers get re-used.The quantity on the cardboard is completely different from the one within the electronic mail. Why, and which ought to I name?PCI gives completely different numbers to allow them to monitor how many individuals reply to the cardboard vs the e-mail. If you bought each, both is okay – they each go to the identical place.The telephone numbers they ship out are:1-866-468-55451-866-653-53131-866-579-86911-866-530-7611If you didn’t obtain a card or electronic mail however wish to take part, please name 1-877-582-2848Have a query or concern that wasn’t answered right here? Please contact us at [email protected] should you nonetheless have any excellent questions.

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